Terms & Conditions

Account Deletion

You have the right to delete your GoMeds account and associated personal information at any time. To do so, please follow these steps:

  1. Log in to your GoMeds account using your credentials.

  2. Go to the “Account Settings” or “Profile” section of your account.

  3. Look for an option to delete your account or contact customer support for assistance.

  4. Follow the provided instructions to confirm your account deletion request.

Please note the following:

  • Account Deletion Consequences: Deleting your account will result in the permanent loss of access to your account, order history, and any associated data. It may also affect ongoing orders and doctor consultations.

  • Medical Records: If you have used our doctor consultancy services, your medical records may be retained for legal and medical purposes. Contact us for further details.

  • Data Retention: Some of your information may be retained for compliance with legal and regulatory requirements or for business purposes, as outlined in our Privacy Policy.

  • Third-Party Services: If you have connected your GoMeds account to third-party services, you should also delete your data from those services separately.

If you encounter any issues or require assistance with the account deletion process, please contact our customer support team at [Insert Contact Information].

Please remember that account deletion is permanent, and any data associated with your account cannot be recovered.


Including a section like this in your policies provides transparency to users regarding how they can delete their accounts and what to expect during the process. Make sure to provide clear and easy-to-follow instructions, and ensure that your support team is available to assist users if they have questions or encounter issues.